Technical Questions

What is the minimum download speed required?

You need a minimum download speed of 3 Megabits per second to watch a single video stream in clear, standard definition. The best Internet speed for HD streaming is 5Mbps, and if you go all the way up to 4K streaming, or ultra HD, your bandwidth should start at 25Mbps.

How many devices can be watched at the same time?

Up to 5 devices can be viewed simultaneously on a subscription.

Subscription Questions

How can I add more devices?

You can add an additional device to your subscription for a total of 7 devices per household.

How can I cancel my subscription?

You need a minimum download speed of 3 Megabits per second to watch a single video stream in clear, standard definition. The best Internet speed for HD streaming is 5Mbps, and if you go all the way up to 4K streaming, or ultra HD, your bandwidth should start at 25Mbps.

Billing Questions

Does 360TV offer refunds?

We do not offer refunds, all sales are final. You may purchase a 48 Hour trial to preview our service before subscribing.

How do you renew subscriptions?

Subscriptions are set to automatically renew each month. You may cancel your subscription at anytime during your service plan and enjoy the channels until the expiration of your current month subscription

You can resume service at anytime by purchasing a new subscription.

Are there any additional costs?

No,our subscription costs are all inclusive.

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